The Southern Railway Internship & Apprenticeship Programme is designed to equip participants with essential skills, knowledge, and experience in the rail industry. By working on impactful projects and alongside experienced professionals, you will gain insight into the operation and delivery of rail services while contributing to improving customer journeys.
Your specific responsibilities will depend on the internship or apprenticeship track chosen, but may include:
- Technical Roles
- Supporting the maintenance, repair, and upgrade of trains and infrastructure.
- Assisting in safety inspections and quality assurance processes.
- Participating in engineering or IT-related projects.
- Customer Service Roles
- Delivering exceptional service to customers across stations and onboard trains.
- Managing ticket sales and enquiries.
- Ensuring passenger safety and accessibility needs are met.
- Operations Roles
- Assisting with scheduling and planning train services.
- Analysing data to enhance operational efficiency.
- Collaborating with teams to maintain service punctuality and reliability.
- Administrative Roles
- Supporting office operations through administrative tasks and project management.
- Preparing reports and maintaining accurate records.
- Assisting with marketing, communications, or HR initiatives.
We welcome applications from individuals who meet the following criteria:
- For internships: Currently enrolled in or recently graduated from a college or university programme in a relevant field.
- For apprenticeships: Minimum of GCSE-level education, with passes in English and Maths (or equivalent qualifications).
- Relevant work experience (paid, voluntary, or academic) is advantageous but not mandatory.
- Demonstrated interest in rail services, engineering, or customer service is a plus.
The ideal candidate will possess:
- Strong communication and interpersonal skills.
- Problem-solving and critical thinking abilities.
- Proficiency in IT tools and software.
- A team-oriented mindset and collaborative attitude.
- A passion for delivering excellent customer experiences.
- Ability to adapt and learn quickly in a fast-paced environment.
- Comprehensive training and mentorship from industry experts.
- Competitive apprenticeship wage or internship allowance.
- Professional qualifications and certifications (for apprenticeships).
- Exposure to a dynamic and growing industry.
- Travel benefits, including free or discounted rail travel.
- Opportunities for long-term employment and career progression.
To apply for the Southern Railway Internship or Apprenticeship Programme 2025, follow these steps:
- Visit our careers portal at [insert website link] to view available roles and application details.
- Submit an online application, including your CV and a cover letter explaining your interest in the programme and relevant experience.
- Complete any required assessments or interviews.
