Cardiff Airport is excited to offer an internship programme for summer 2025. This internship is an excellent opportunity for students or recent graduates to gain hands-on experience in the aviation and transport industry. Interns will work closely with a variety of departments, gaining exposure to the day-to-day operations of a busy international airport. The internship is designed to enhance personal and professional development while contributing to Cardiff Airport’s mission to provide exceptional service to its customers.
- Assist with Airport Operations: Work alongside operational teams in areas such as passenger services, ground handling, security, and flight operations to ensure smooth airport processes.
- Customer Service Support: Help deliver excellent customer service by assisting passengers, resolving queries, and ensuring a positive travel experience.
- Administrative Tasks: Assist in managing documentation, processing requests, updating databases, and preparing reports.
- Safety and Compliance: Learn about and assist with the implementation of airport safety protocols, regulatory compliance, and health and safety procedures.
- Project Assistance: Support ongoing airport projects, including facility upgrades, environmental sustainability initiatives, and customer experience improvements.
- Data Analysis and Reporting: Assist in data collection, performance tracking, and contributing to operational reports.
- Team Collaboration: Collaborate with teams across different departments to provide support and contribute to the achievement of departmental goals.
- Must be currently enrolled in a degree programme or a recent graduate in a relevant field such as Business Management, Aviation, Transport, Hospitality, or Tourism.
- GCSEs or equivalent, including Grade C or above in English and Maths.
- A passion for the aviation industry, customer service, and travel.
- No previous professional experience is required, although experience in customer service, hospitality, or any operational role will be an advantage.
- A keen interest in the aviation sector and an enthusiasm for learning about the operations of an airport.
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
- Communication: Strong written and verbal communication skills, with the ability to engage with both staff and passengers.
- Problem-Solving: Ability to think on your feet and resolve issues as they arise, ensuring minimal disruption to operations.
- Organizational Skills: Strong attention to detail with the ability to manage time effectively and stay organized in a busy work environment.
- Teamwork: Ability to work well in diverse teams, demonstrating flexibility and willingness to assist others.
- Adaptability: Comfortable in a dynamic and evolving environment, with the ability to adapt to new tasks and challenges.
- Tech-Savvy: Familiarity with common office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to learn new systems quickly.
- Paid Internship: A competitive stipend to support you throughout the internship period.
- Hands-On Experience: Gain valuable, real-world experience in the aviation industry, a fast-growing and dynamic sector.
- Professional Development: Access to training, mentoring, and networking opportunities that will enhance your career prospects.
- Travel Discounts: Potential travel perks, including discounts on flights and services at the airport.
- Insight into Airport Operations: Opportunity to learn from experienced professionals across various departments within the airport.
- Certificate of Completion: Receive a certificate upon successful completion of the internship, highlighting your skills and contributions.
To apply for the Cardiff Airport Summer Internship Programme 2025, please follow the instructions below:
- Submit an Online Application: Visit our careers page and complete the online application form.
- Upload CV and Cover Letter: Include an updated CV and a cover letter that explains why you are interested in the internship and how your skills align with the programme.
- References: Provide contact details of two references who can vouch for your suitability for the internship.
- Application Review: All applications will be reviewed by our recruitment team. Shortlisted candidates will be invited for an interview.
- Interview Process: Interviews may be conducted virtually or in person and will assess your motivation, skills, and suitability for the role.
