The Edinburgh Airport Internship Placements are designed to provide students or recent graduates with practical, hands-on experience in the management and operations of one of the busiest airports in the UK. This role offers the opportunity to gain valuable exposure in various management areas, including operations, customer service, and strategic planning. Interns will contribute to the smooth functioning of airport services, assist in key projects, and enhance their professional development in a dynamic environment.
- Project Support: Assist the management team in planning, executing, and evaluating projects related to airport operations and customer services.
- Data Analysis: Support data collection and analysis to evaluate operational efficiency and customer satisfaction metrics.
- Stakeholder Communication: Help facilitate communication between departments, including customer services, logistics, security, and retail partners.
- Operational Oversight: Observe and assist in the daily operations of the airport, including logistics coordination, security processes, and customer services.
- Process Improvement: Provide insights and recommendations on areas for improvement within airport management functions.
- Customer Experience Focus: Assist in the development and implementation of initiatives aimed at improving the passenger experience at Edinburgh Airport.
- Reporting: Assist in creating regular reports to senior management on performance, key performance indicators (KPIs), and project progress.
- Current or recent university student pursuing a degree in Business Management, Airport/ Aviation Management, Logistics, or related field.
- Strong academic background with a passion for the aviation industry and airport operations.
- Previous work experience in customer service, project management, or aviation is an advantage but not required.
- A demonstrated interest in working within a busy operational environment.
- Some experience in a team-oriented setting is preferred.
- Communication: Strong written and verbal communication skills, with the ability to liaise with different teams and external stakeholders.
- Problem-Solving: Ability to think critically, analyze data, and present findings or recommendations effectively.
- Time Management: Ability to manage multiple tasks, prioritize efficiently, and meet deadlines.
- Teamwork: Comfortable working as part of a team and contributing to a collaborative environment.
- Microsoft Office: Proficiency in Microsoft Excel, PowerPoint, and Word.
- Adaptability: Willingness to learn and adapt to new technologies, systems, and processes in a fast-paced airport setting.
- Professional Development: Gain valuable experience and skills working in the management of a major international airport.
- Networking Opportunities: Access to mentorship from experienced professionals in the aviation and airport management sectors.
- Competitive Compensation: Paid internship opportunity.
- Flexible Hours: Support for university students with flexible working arrangements.
- Discounts and Perks: Discounts in airport retail outlets and amenities.
- Career Pathways: Potential for full-time employment opportunities upon successful completion of the internship.
Interested candidates should submit the following documents:
- A CV outlining educational qualifications, work experience (if applicable), and key skills.
- A Cover Letter explaining why you are interested in this internship and how you align with the role’s responsibilities.
- Academic transcripts optional but recommended.
